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Error when publishing to .pdf

Hi

Kindly assist in letting me know what the issue is. I've never had this before. I've deleted the temporary folder but still everytime I try to publish I get this error as attached.

Thank you kindly

Sheldon

Comments (5)

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1

Dear Sheldon,

In order to help you to solve it, please tell us the following information:

  • Modeler version
  • Windows version

We look forward to hearing from you

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1

Hi Juan

The modeler version is 3.1.0.011

Windows 10

Thanks

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1

Dear Sheldon,

Thank you for your feedback. Please follow these steps to solve it:

  1. Uninstall your current version
  2. Clean up all temporary files from %tmp%
  3. Download and Install 3.1.0.026 from https://bizagi.sharefile.com/d-s328785753534860b

We look forward to hearing from you

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Juan

I have uninstalled the previous version. Rebooted snd installed the new version. When trying to publish to .pdf the same happens still.

Please advise.

Sheldon

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1

Dear Sheldon,

A member of our support team will contact you to carry out a remote session.

Regards