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Error to import BPMN file

Hello,

I'm trying to recover a document saved in BPMN but it just keep showing me an error saying like this:

"Some errors were found in the BPMN document, please check the issues below:

Line: 1612, Position: 18 - 'Id_fd99ce7b-39a3-48ff-ace9-24f0bdcefa9f' is already used as an ID.

Line: 2044, Position: 18 - 'Id_9a78acaa-7975-4d65-8008-41712776be98' is already used as an ID."

This is an important project from a client and I could not afford losing it.

Thank you

Hope we can solve it

Comments (3)

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Dear Edrey,

In order to resolve this file, please send us a copy of it to modeler@bizagi.com. This information will be treated as strictly confidential and the file will be deleted once it is no longer necessary for support purposes.

We look forward to hearing from you

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Ok! I just sent the file to this e-mail.

Thank you!

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Dear Edrey,

We have resolved the issue. please proceed to download the latest version which includes the solution: https://bizagi.sharefile.com/d-s6d983420a0f4a109

Best Regards