Answered

Error loading model

Hello,

I have a problem when I want open the file. My friend can open the same file without any difficulties.

Error

loading model

The

directory specified by Destinaction Directory name already exists; - or the

name of the entry in the achieve is Empty, cointais only white space, or contains

one invalide character, - or extracting an achieve entry would create a file that is outside the

directory specified by Destinaction Directory name (for example, this might

happen if the entry name contains parent directory accessors.) -or an achieve

entry to extract has the same names as an entry that has already been extracted

from the same archive .

Please help me :)

Comments (9)

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Dear Weronika,

In order to solve this issue, please install our latest version 3.1.0.011 and apply our latest FIX according the instruction file:https://bizagi.sharefile.com/d-scc17f050a61484ca

If the problem continues, start Modeler as Administrator. It can be because of rights,

Best Regards

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This link is not working. Do you have other one?

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Dear Leonardo,

You can use this one to download our latest 3.1 version: https://bizagi.sharefile.com/d-s69f9fc6da5e4e0eb

Regards

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Does it include the lastest fix? I installed a new version and a cant open old files.

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Dear Leonardo,

Yes. It already has the latest FIXES. the sent version is 3.1.0.034.

It should work without any problem.

Regards

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This is what I got:

e019d2b678af2784abbe2e6a71503786

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Dear Leonardo,

We have received your bpm file in our email and we were able to open it. This message appears because of rights. You can proceed to clean up temporary files and run the modeler as Administrator.

Regards

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Hey Juan... I replaced the folder for the files in the hotfix as you said and following the inctructions in the txt file. I also ran Bizagi as administrator and it didn´t work. Do you any other suggestion? Thank you!!

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Dear Leonardo,

We require to analyse your BPM file. Please send a copy of your BPM file to modeler@bizagi.com. This information will be treated as strictly confidential and the file will be deleted once it is no longer necessary for support purposes.

We look forward to hearing from you