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Error loading model: This file is invalid or corrupt

I can not open just one file, others can access without problems This error message only appears in this file which is the most important and final file, how do I recover it?Não consigo abrir apenas um arquivo, os outros consigo acessar sem problemas. Esta mensagem de erro aparece apenas neste arquivo que é exatamente o principal e mais importante, como faço para recuperar ele?

Comments (1)

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Dear Tauan,

For these situations is very difficult to recover the corrupt file. In order to deal with your request, we require a copy of your BPM file. Please send it to modeler@bizagi.com which will be analyzed for our team.

This information will be treated as strictly confidential and the file will be deleted once it is no longer needed for support purposes

Regards.