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Error loading model: the file is invalid or corrupt

Hello

Please help me with a problem: when I try to open my file, I see this error: Error loading model: the file is invalid or corrupt

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Dear Надежда,

For these situations is very difficult to recover the corrupt file. In order to deal with your request, we require a copy of your BPM file. Please send it to modeler@bizagi.com which will be analyzed for our team.

This information will be treated as strictly confidential and the file will be deleted once it is no longer needed for support purposes.

Regards.