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Error Loading Model

Dear,
I am using Bizagi modeler V3.0.0.0033 (jan 26, @016) on a WIN 10 64bit. When I save and then open a simple file (not one with strange characters in) I receive following error message:
Error Loading Model:
destinationDirectoryName or sourceArchieveFileName is empty, contains only white space, or contains at least one invalid charater.


I tried all recommendation I found in the forum but none of them solved my issue. I attached the file for your investigation as well

Comments (5)

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Dear Angelo,

In order to solve this problem, apply our latest FIX according the instruction file: https://bizagi.sharefile.com/d-s69acc389a9f41d5a.

Regards

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Dear Juan,

I applied your fix, restart my PC but it did not solve the problem. In addition I created a new testfile but with the same result (error message)

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Dear Angelo,

We were not able to reproduce it because we opened it without any problem. Please give us details of Modeler for example if it is x32 Bit or x64 Bit. In addition, we require a copy of the steps you took which produced the error.

We look forward to hearing from you

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Dear Juan,

My PC is a DELL Latitude 7350 running Windows 10 64bit.

Bizagi software is 64bit version 3.0.0.022 + your previous fix

The steps to reproduce it on my PC are

1. create a new model

2. save the model

3. close Bizagi

4. open bizagi + open file (the same one that was previously created)

Since you are able to open the file on your PC and I get the error, is sounds more like an XML parser issue .netFramework setting, just a guess.

Please let me know if I can do something to help you troubleshoot

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Dear Angelo,

A member of our support will contact you to help to solve this issue.

Regards