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Error exporting Visio 2003

Hello,

I installed BizAgi Modeler version 2.3.0.5 (date on the Help -> About is 5/23/12) a few days ago. I have created one model since then.

I have Visio 2003 installed on my laptop. My machine is an Asus i7 processor with 8 GB memory running Windows 7 Home Premium 64-bit with service Pack 1 installed.

I went to export my little model to Visio and got this message: An error occurred while trying to export to Visio file: Call was rejected by callee. (Exception from HRRESULT: 0x80010001 (RPC_E_CALL_REJECTED))

Can someone help me decipher what this means and how I can fix it?

Thanks.

Best Answer
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Dear Lilia,

Regarding this error messsage, we kindly recommend you to review if your Visio has some installation issues, or if there are plugins which may be causing issues.

Please review this useful post about a Word error message, but which has similar causes:

http://feedback.bizagi.com/en/responses/i-get-the-error-exception-from-hresult-0x80010001-rpc-e-call-rejected-when-exporting-to-word.

Best regards,

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0

Dear Lilia,

Regarding this error messsage, we kindly recommend you to review if your Visio has some installation issues, or if there are plugins which may be causing issues.

Please review this useful post about a Word error message, but which has similar causes:

http://feedback.bizagi.com/en/responses/i-get-the-error-exception-from-hresult-0x80010001-rpc-e-call-rejected-when-exporting-to-word.

Best regards,

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Hello,

I encountered the same problem while trying to export to Visio. I checked for installation issues or plugins but can't seem to find something that would cause issues...

Has someone been able to resolve this issue in the meantime?

Thank you,

Tessa

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Dear Tessa,

Can you provide us further information about:

1. Bizagi Process Modeler version.

2. Operating system (+ service packs and bits supported).

3. Installed Visio version (+bits supported).

Best regards,

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Hello,

1) Bizagi Process Modeler Version 2.4.0.2

2) Opeating System: Microsoft Windows XP Professional 32 bits

3) Visio: Microsoft office visio Professional 2003 32 bits version

Thank you,

Tessa

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Dear Tessa,

We have not been able to reproduce this issue.

If Visio is in the same machine were you have Bizagi Process Modeler, please double-check that you have .NET framework version 4.0 installed (this requires that your XP has Service pack 3 installed).

We also kindly recommend you to upgrade to the latest 2.4.0.8 release.

Best regards,