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Erro ao carregar o modelo. The file is invalid or incorrupt

Yesterday, my computer restarted while my BPM model was still open. I had saved it minutes before, so it shouldn't be a huge problem. Nonetheless, when I tried opening it again today, the model wouldn't open, and I'd get the following message: Erro ao carregar o modelo. The file is invalid or incorrupt.

Is there any way for me to recover my file without reconstructing the whole model from scratch? Thanks a lot

Comments (1)

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Dear Thiago,

In order to deal with your request, we require a copy of your BPM file. Please send it to modeler@bizagi.com which will be analyzed for our team. This information will be treated as strictly confidential and the file will be deleted once it is no longer needed for support purposes.

We look forward to hearing from you