Solved

Duplicated attachments

I included a docx file in a model using the "attachments" function associated to a Data object. After publishing the model in the web format the file appears duplicated. Why? The Bizagi version is 3.0.0.021.

Comments (14)

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Dear Ronaldo,

We´ll reproduce this problem. As soon we get it, we will notify you.

Regards

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Dear Ronaldo,

we have tried to reproduce in our latest version 3.0.0.022, but it doesn´t happen in our labs. You can click on attachments to identify how they are:

hmfile_hash_67cafd5c

You can also see the attached information through extended attributes. For further information, please follow these articles:

Regards

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Dear Juan,

Thank you very much for your attention.

But I am pretty sure that there is some problem with the "Attachments" (Ctrl+T) function. However, when I use the Extended Attributes to do the same action, the problem does not happen anymore.

Please see the attached file with: (1) the attached information and (2) the dupplicated attachment in the web format.

Regards

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Dear Ronald,

Thank you so much for this information. To fix this problem, please upgrade to 3.0.0.022 version and then apply the following FIX according the README file: https://bizagi.sharefile.com/d-sc0b34b1c9e543419

Best Regards

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Hello, I am working in the Modeler version 3.1.00.11 x64 and I have the same problem.

I tried using the FIX you left before and Does not work

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Dear David,

You can use our latest 3.1 version (3.1.0.026) to solve it. Download it from: https://bizagi.sharefile.com/d-s328785753534860b

Best Regards

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Thank you so much, I am going to use that version.

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Hello, The problem is still happening, but I realized it happened when the model had changes and I generated again the HTML.

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Dear David,

Thank you for your feedback. We would like to know what kind of changes you have applied to your model in order to obtain the same issue.

We look forward to hearing from you

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I had to add a couple Tasks and I changed some descriptions, like process description, role description and Tasks description

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Dear David,

Thank you very much for your feedback. We are going to reproduce it. As soon as possible, we will write back.

Regards

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Dear David,

We have tried to reproduce it following your steps, however it was not possible. Please give us further details to get it.

We look forward to hearing from you

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Is there any compatibility issue with Windows 10?. It does not happen in a Windows 7 computer.

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Dear David,

My computer is windows 10 and it works without any problem. In fact, we followed your steps, but it was not possible to reproduce it.

At this moment, the modeler is compatible with all Windows except Windows XP and Windows Server 2003 (For further information: http://help.bizagi.com/process-modeler/en/index.html?system_requirements.htm)

Regards

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