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do you know why the modeler starts with login screen that is blank and unable to continue ?

do you know why the modeler starts with login screen that is blank and unable to continue ?

W 10 64 bits, all prerequisites met.

Comments (4)

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Dear Jorge,

If this problem is presented, here is a list of small procedures that you can apply:

1. Update to the current 3.6 version. If that's not possible for you, then

2. Close the Login pop-up window and open it again.

3. Close the Bizagi Modeler App and open it again.

4. Reinstall your Bizagi Modeler App.

This was a problem with an authentication service but it is already fixed!

We look forward to hearing from you.

Regards.

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Jorge,

Please also read this comment that Recently was recently shared by another user of our community in a thread with the same problem:

"I installed a week ago the most current version and was desperate because nothing improved.

But then I found another entry and added Bizagi to the apps with permittance regarding the Firewall

Systemsteuerung\Alle Systemsteuerungselemente\Windows Defender Firewall\Zugelassene Apps

Now it runs smoothly"

Hope you find this information useful!

Regards.

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estou com o mesmo problema, já fiz todos os procedimentos citados, mas ate agora nada

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Dear Jarbas,

Please add Bizagi to your Firewall and try again.

Regards.