Solved

crash after installing and opening the program

After successfully installing the program, and opening it, a blank screen with BIZAGI octagonal logo keeps popping up. The screen cannot be closed, and there is no access to files. After closing it in task manager, the program displays an error screen.

Comments (8)

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Dear Eveli,

In order to follow up this problem, we would like to know if you have any network restriction. Please visit this link http://www.bizagi.com/smtool/modeler/register/Register.aspx to know if it loads correctly or if you have a similar problem.

Thank you in advance

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Thank you! It loads - on the right corner there is a similar screen of Bizagi however mine while opening the program is without login fields, just blank white. This link you gave does not accept my passwd and does not do anything if I ask for passwd reminder. I am sure I am entering a right passwd.

Eveli

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Dear Eveli,

Thank you for your feedback. A member of our support team will contact you.

Best Regards

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Hello! I have the same problem and I can't use the modeler.

I tried the link that Juan gave. Once I sign in this message (Valid Credentials) displays in the same form.

Has this bug been fixed?

Since I need to use bizagi for my work, can I have an earlier version of bizagi modeler?

Thank you!!

Nizar

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Dear Nizar,

A member of our support team will contact you

Regards

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Juan Zuluaga wrote:

Dear Nizar,

A member of our support team will contact you

Regards

Hello Juan! Surprisingly the bizagi modeler is working now. The form was displayed with the inputs and I could submit it. I can use the software.

I've just removed and installed it in another folder.

Thanks!

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I've got the same problem as the people above. Is there some kind of fix for this already?

Thanks in advance.

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Dear Bob,

Please follow these steps in order to load your Bizagi Modeler Process correctly.

  1. Download the fix for 2.8 version: http://download.bizagi.com/modeler/fixes/28BMOD-4509.zip
  2. Follow the README file.
  3. To disable register Windows, please insert a key in the “BizagiModeler.exe.config” file:

    <add key="IsRegistrationDisabled" value="true"/>

The “BizagiModeler.exe.config” file is located in the installation path, usually at “C:\Program Files\Bizagi\Bizagi Modeler\Modeler”.

Regards