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Connector moves after saving

Hey all,

Just started using Bizagi and I really love it so far. Getting to learn it and maybe implement at my company. However I am facing a problem right now. When I save my Bizagi file it changes the position of one of the connectors. After the position change it moves through objects in stead of going around them. I adjusted the position to my liking and so that it fits in my diagram. Then I click save or publish and the line moves.

Anyone got any idea's or solutions for me regarding this problem?

Many thanks in advanced.

Kind regards,

Harm.

Comments (1)

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Dear User,

First of all, thanks for sharing your great interest in Bizagi. We're very glad to read your message.

About the problem, please take into account the following considerations:

1. When using these connectors (sequence flow, association, message flow), some issues may arrive. To avoid them, it is important to always or at least as far as possible, design your model according to the best practices: https://help.bizagi.com/process-modeler/en/index.html?best_practices_in_modeling.htm

2. If this problem is happening again when saving or publishing, try changing the name and path (save location) if the process. Please let us know if the problem persists so we will perform a deeper analysis. And,

3. Last but not least, if you could attach a short video or some screenshots to see the exact moment where the occurs, it would be very appreciated.

Thanks for trusting Bizagi.

Best regards.