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Can't find my comments

Yesterday I made some comments in some diagrams, and I can't found them. I can view them in the search diagrams area, as you can see attached, but then if I select the diagram, I can't find the comments. Additionally, in the view area, I have the comments box selected.

Comments (3)

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Dear Sandra,

We would like to know if your comments are in local models or cloud models. Check this article out: http://help.bizagi.com/processmodeler/en/index.html?comments_on_models.htm

We look forward to hearing from you

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Juan

I'm using Bizagi modeler in a colaborative model (not cloud).

Thanks in advance.

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Dear Sandra,

Thank you very much for your feedback. In order to analyse this problem, could you please tell me if you have full control of the folder where Modeler saves comments.

We look forward to hearing from you