Solved

Cannot purchase activation key (Bizagi Modeler)

When clicking the Buy Now link as described in http://help.bizagi.com/processmodeler/en/index.html?company_logo.htm

I just get an empty page and no option to purchase the key.

Steps to reproduce:

1. Install Bizagi Modeler version 2.5.1.1 64bit

2. Register the product with Bizagi user name

3. Go to File>Options>Documentation

4. Click on Configure logo used for Documentation

5. Click on the "Buy Now" link

Expected Result:

Bizagi Webpage opens where the activation key can be purchased.

Actual Result:

Empty page on the Bizagi webpage opens, which no option for purchasing a key.

See attached Screenshot. I tried with IE, Firefox and Chrome.

Same issue. I am loged in the Bizagi portal and thus should have access rights./220

Best Answer
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Dear Thomas,

Thank you for your interest in Bizagi.

You will be contacted by our support team.

Best regards,

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Dear Thomas,

Thank you for your interest in Bizagi.

You will be contacted by our support team.

Best regards,

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Hi Daisuke,

I followed the instructions you emailed me:

Before trying again to access to Bizagi.com, please make sure you delete the browser’s cache.

However after deleting the browser chache and accessing Bizagi.com I still see only an empty page when pressing buy now or opening the url manually.

Please assist in resolving this issue.

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Dear Thomas,

Please try again by accessing directly this URL: https://www.bizagi.com/index.php?option=com_internalpurchase&view=internalpurchase&PID=p_1156&AM=1&Itemid=237.

Let us know how it goes and if you need additional assistance.

Best regards,