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Bizagi Modeler 3.1 crash

Hi.

I am installing the Bizagi Modeler 3.1 on Citrix Servers as silent installation with MSI as described here:

http://help.bizagi.com/process-modeler/en/index.html?silent_installation.htm

When I test the software, it crashes right after startup for some reason.

When doing a normal installation by the exe-file then it does not crash on the same server.

I did the same MSI installation with version 3.0.1 without any issues

Do you have any clue what to do?

Regards

Torsten

Comments (3)

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Dear IT Deparment,

Try to start Bizagi Modeler with administrator rights. Please go to C:\Program Files\Bizagi\Bizagi Modeler\Modeler and right click on BizagiModeler.exe. Then, select "Run as administrator"

We look forward to hearing from you

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Hi.

I Just did and it still crashes

Also I am logged on to the server as a domain admin

/ Torsten

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Dear Thomsen,

Please follow these steps:

  1. Upgrade .NET Framework
  2. Install x32 Bits version. Download it from: http://www.bizagi.com/en/products/bpm-suite/modeler#downloadmodeler
  3. Apply the latest FIX according the instruction file: https://bizagi.sharefile.com/d-scd36e897344444e9

We look forward to hearing from you